Disclaimer & User Guidelines

Hooked on Wellness Consulting PLLC
Last Updated: June 9, 2026

Welcome to the website of Hooked on Wellness Consulting PLLC (“Hooked on Wellness,” “we,” “us,” or “our”). This Website Disclaimer & User Guidelines page explains important limitations, responsibilities, and expectations for use of our website and online information.

By accessing or using this website, you agree to follow these guidelines. If you do not agree, please do not use this website.

  1. Educational Information Only — Not Medical Advice

The information on this website is provided for general educational and informational purposes only. Website content may discuss wellness, lifestyle medicine, weight management, hormone health, vitamin injections, direct primary care, preventive care, spiritual wellness, and related health topics.

Website content is not medical advice, diagnosis, treatment, or a substitute for care from a licensed healthcare professional who has evaluated you personally. You should not rely on website content to make medical decisions, start or stop medication, change a treatment plan, delay treatment, or ignore professional medical advice.

Always consult a qualified healthcare professional regarding your personal health concerns.

  1. Medical Emergencies

This website is not intended for medical emergencies or urgent medical needs. Do not use this website, email, website forms, social media, voicemail, or text messaging to seek emergency care.

If you believe you may be experiencing a medical emergency, call 911 or go to the nearest emergency room immediately.

If you are experiencing a mental health crisis, thoughts of self-harm, thoughts of suicide, or concern that you may harm someone else, call or text 988, call 911, or go to the nearest emergency room.

  1. No Provider-Patient Relationship From Website Use

Using this website, reading website content, submitting a contact form, requesting an appointment, sending an email, leaving a voicemail, sending a text message, or interacting with Hooked on Wellness through social media does not create a provider-patient relationship.

A provider-patient relationship is established only after Hooked on Wellness accepts you as a patient and the required intake, consent, evaluation, and clinical documentation steps have been completed.

  1. Texas Clinical Services and Telemedicine

Hooked on Wellness provides clinical services in accordance with applicable federal and Texas laws, licensing rules, professional standards, and clinical judgment.

Telemedicine services are available only when legally and clinically appropriate. Patients receiving telemedicine services must generally be physically located in the State of Texas at the time of the telemedicine encounter, unless otherwise permitted by law and provider licensure.

Before telemedicine services are provided, patients may be required to complete identity verification, location confirmation, medical history forms, informed consent forms, privacy acknowledgments, and other intake documents.

Telemedicine is not appropriate for every medical condition. We may determine that an in-person visit, physical examination, laboratory testing, imaging, urgent care, emergency care, or referral to another provider is necessary before treatment can be provided.

  1. Prescriptions, Medications, Labs, and Treatment Eligibility

Submitting information through this website or scheduling a consultation does not guarantee that you will receive a prescription, medication, injection, hormone therapy, weight-loss medication, laboratory order, diagnosis, referral, or any specific treatment.

All prescriptions, medication decisions, treatment plans, lab orders, imaging orders, and referrals are based on the provider’s independent clinical judgment, applicable law, medical necessity, patient safety, medical history, examination findings, lab results, contraindications, and standard-of-care considerations.

Hooked on Wellness reserves the right to decline, delay, discontinue, modify, or refer care when clinically appropriate.

  1. Weight Management Disclaimer

Weight management outcomes vary from person to person. Factors such as age, medical history, medications, hormones, nutrition, sleep, stress, physical activity, genetics, adherence to the plan, and underlying health conditions may affect results.

No specific amount of weight loss, body composition change, symptom improvement, medication response, or health outcome is promised or guaranteed.

Weight management services may include lifestyle counseling, nutrition guidance, clinical monitoring, body composition analysis, lab review, medication discussion, and other individualized recommendations when appropriate.

  1. Hormone Replacement and Men’s/Women’s Health Disclaimer

Hormone replacement therapy and hormone-related services require individualized evaluation and monitoring. Hormone therapy is not appropriate for every patient and may carry risks, side effects, and contraindications.

Any hormone-related treatment decision will be based on medical history, symptoms, lab results, risk factors, informed consent, current clinical standards, and provider judgment. No hormone therapy outcome is guaranteed.

  1. Vitamin Injections and Wellness Injection Disclaimer

Vitamin injections, wellness injections, and related services are not a substitute for a balanced diet, medical treatment, emergency care, or management of underlying health conditions.

Potential benefits and risks vary by patient. Side effects may occur. Treatment may not be appropriate for individuals with certain medical conditions, allergies, medication interactions, pregnancy, breastfeeding, or other risk factors.

A consultation or evaluation may be required before services are provided.

  1. Direct Primary Care and Membership Disclaimer

Direct Primary Care membership, if offered, is not health insurance. Membership fees do not replace health insurance and do not cover hospital care, emergency care, specialist care, imaging, outside labs, prescriptions, procedures performed outside our clinic, or other third-party services unless specifically stated in a separate written membership agreement.

Patients are encouraged to maintain health insurance or other coverage for emergencies, hospitalizations, specialists, and services outside Hooked on Wellness.

Membership terms, fees, cancellation rules, included services, excluded services, and payment policies are governed by separate written membership and financial policies.

  1. Spiritual Wellness, Faith-Based Support, and Counseling Disclaimer

Hooked on Wellness may incorporate faith-based encouragement, spiritual wellness principles, prayer, Scripture, or whole-person wellness discussions when welcomed by the patient and appropriate to the visit.

Faith-based support is optional. Patients are not required to participate in prayer, spiritual discussion, or faith-based activities to receive care.

Spiritual wellness support is not a substitute for medical treatment, licensed psychotherapy, psychiatric care, crisis intervention, or emergency care. If licensed mental health services are provided, they will be provided only by appropriately licensed professionals acting within the scope of their license.

  1. Mental Health Support Disclaimer

Information on this website related to stress, emotional wellness, anxiety, depression, relationships, lifestyle, or mental health is educational only and is not a substitute for evaluation or treatment by a qualified mental health professional or medical provider.

If you are in crisis, feel unsafe, are thinking about harming yourself or someone else, or need immediate support, call or text 988, call 911, or go to the nearest emergency room.

  1. Testimonials, Reviews, and Results

Testimonials, reviews, comments, and patient experiences displayed on or linked from this website reflect individual experiences. They do not guarantee that you will have the same experience or outcome.

Results vary. Testimonials should not be interpreted as medical claims, promises, or guarantees.

  1. Website Communications and Privacy

Website contact forms, email, text messaging, voicemail, and social media may not be secure methods of communication. Do not submit sensitive medical information, urgent medical questions, or emergency information through unsecured website forms, email, or social media.

Established patients should use the patient portal or other approved communication method when available.

If you become a patient, protected health information may be handled according to our HIPAA Notice of Privacy Practices and patient intake documents. Our website privacy practices are also described in our Website Privacy Policy.

  1. User Responsibilities

When using this website or communicating with Hooked on Wellness, you agree to:

  1. Provide accurate, complete, and truthful information.
  2. Not submit false, misleading, abusive, threatening, or unlawful content.
  3. Not use the website for emergencies or urgent medical needs.
  4. Not attempt to access restricted systems, patient information, or website infrastructure.
  5. Not upload malware, spam, automated scraping tools, or harmful code.
  6. Not use website content for commercial purposes without written permission.
  7. Not copy, reproduce, or misrepresent Hooked on Wellness content, branding, images, or materials.
  8. Use respectful communication with staff, providers, and other users.
  9. Follow all separate patient intake forms, informed consent documents, payment policies, telemedicine consent forms, and practice policies if you become a patient.

We reserve the right to block access, refuse communication, cancel appointments, or terminate non-emergency services when misuse, abusive conduct, safety concerns, nonpayment, fraud, or violation of policies occurs, consistent with applicable law and professional obligations.

  1. Third-Party Links, Tools, and Platforms

This website may link to third-party websites, booking platforms, payment systems, social media pages, educational resources, review sites, or outside vendors.

Third-party websites and platforms are not controlled by Hooked on Wellness. We are not responsible for their content, privacy practices, security, availability, accuracy, or services. Your use of third-party platforms is subject to their own terms and policies.

  1. Website Accuracy and Availability

We make reasonable efforts to keep website information accurate and up to date. However, services, pricing, hours, provider availability, membership options, policies, and content may change without notice.

Website content may contain errors, outdated information, typographical mistakes, or omissions. We do not guarantee that the website will always be available, uninterrupted, secure, or error-free.

  1. No Warranties

This website and its content are provided on an “AS IS” and “AS AVAILABLE” basis. To the fullest extent permitted by law, Hooked on Wellness disclaims all warranties, express or implied, including warranties of accuracy, completeness, reliability, merchantability, fitness for a particular purpose, non-infringement, availability, and security.

  1. Limitation of Liability

To the fullest extent permitted by law, Hooked on Wellness Consulting PLLC, its owners, providers, employees, contractors, affiliates, and representatives will not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages arising out of or related to your use of this website, reliance on website content, inability to access the website, third-party links, website errors, or electronic communications.

Nothing in this disclaimer is intended to limit rights or responsibilities that cannot legally be limited under applicable law.

  1. Intellectual Property

All website content, including text, graphics, logos, photos, videos, layout, design, branding, and educational materials, is owned by or licensed to Hooked on Wellness Consulting PLLC unless otherwise stated.

You may view or print website pages for personal, non-commercial use only. You may not copy, modify, distribute, reproduce, publish, sell, or use our content for commercial purposes without prior written permission.

  1. Patient Complaint Information

Patients may raise questions or concerns directly with Hooked on Wellness by contacting:

Hooked on Wellness Consulting PLLC
8500 Village Drive, Suite 201
San Antonio, Texas 78217
Phone: 210-528-1042
Email: info@gethookedonwellness.com

Complaints regarding Texas nurses or APRNs may be submitted to the Texas Board of Nursing.

Complaints regarding physicians or other Texas Medical Board licensees or registrants may be submitted to the Texas Medical Board.

Complaints regarding licensed professional counselors, psychologists, marriage and family therapists, or social workers may be submitted to the Texas Behavioral Health Executive Council, when applicable.

  1. Changes to This Disclaimer

We may update this Website Disclaimer & User Guidelines page at any time. Updates are effective when posted unless otherwise stated. Your continued use of the website after changes are posted means you accept the updated version.

  1. Contact

Questions about this Website Disclaimer & User Guidelines page may be directed to:

Hooked on Wellness Consulting PLLC
8500 Village Drive, Suite 201
San Antonio, Texas 78217
Phone: 210-528-1042
Email: info@gethookedonwellness.com